SongVault Artist Profile

Tracking Number Formats
The most common ups tracking number format is a combination of 18 alphabetic and numeric characters, usually starting with "1Z" (e.g. 1Z 9999 9999 9999 9999). Some other less common formats may also exist.

Customer Service
If you have any question regarding the delivery process of a package, call [+1] 800-742-5877.

Frequently Asked Questions
What is the reason for no tracking records?
The most common cause of no tracking records is incorrectly typed tracking number. It is advised to check with the sender if you are not sure what the number is. Besides, it takes up to 24 hours for a new package to show up in the system.

What are the hours of delivery?
It is advised to check with local office for accurate results, because the hours of delivery vary by product and location.